PAY YOUR BILL HERE

Dear Directpage Paging Customer:

Effective September 1, 2008, USA Mobility (the nations largest paging carrier) announced a substantial paging service airtime rate increase that affects all of it's customers including paging resellers. 

We were advised that these rate increases were necessary as there have been no rate increases for many years, but as the number of paging subscribers has fallen over the last 10 years, it has come to a point that after severe reductions in overhead including the closing of branch offices, physical stores and the layoffs of employees, and the continued elimination of overlapping frequencies that reduced the number of paging transmitters in service, the rate increase was needed for continued operations.

For reference purposes:  As an industry, paging subscribers have fallen from a peak in the late 1990's of over 45,000,000 subscribers to under 7,000,000 today, but up until this rate increase, rates have stayed very much the same.

Directpage has passed on these rate increases in several stages, as our customers' renewal bills became due.  All monthly and quarterly customers were the first to see the rate increases and annual customers saw the rate increase when they renewed.  As of May, 2010 all of our customers bills will reflect the new rates.

Directpage also resells service for other regional and nationwide providers, however the rates of these providers are also in line with the new rates that USA Mobility has put into place.  USA Mobility continues to offer the largest coverage area of all of the major paging carriers.

We sincerely regret having to pass on the higher rates and are very dissapointed that these rate increases have come at a time of the biggest economic recession in the history of the USA.  With this in mind, we strongly suggest taking advantage of our pager trade in program which has been expanded to include existing Directpage accounts, not just new accounts.  Our exclusive pager trade in program offers you the opportunity to order a FREE pager and receive an additional 3 months of paging service at no additional charge when you trade in your old pager and renew your paging service on an annual service plan.

If you have further questions, please contact us at 1-800-908-2337 ext 2 or use our online contact us form. 

Thank you and we appreciate your continued business.

Your friends at Directpage.