Shipping Information...
Most In-stock Items ship within 3 business days of order date. If selecting free shipping, Please allow up to 10 days from order/payment date for delivery. However, due to various circumstances including but not limited to holiday high volume mailing periods, shipping may take longer than usual. Items purchased under the same order are not necessarily always shipped together. If you have a question regarding shipping time for a specific item, please feel free to call or e-mail us. We are always happy to be of assistance. We strongly recommend that if you are under strict time constraints for delivery, please select an expedited shipping method and advise us of your situation.
General Information
All items ordered are subject to availability.
Shipping and handling charges are applied for each address you ship to.
When paying by check or money order, please make payable to Directpage. Orders will not ship until check clears our bank (minimum 5 day hold). A $25 return check fee will be applied in the event of a return check. Directpage uses the SCAN system to verify all checks. We recommend using a credit/debit card for quickest processing time.
For shipments going to a New Jersey delivery address, 7% sales tax will be added to all taxable items.
Directpage is only permitted to fill orders placed for delivery in the United States.
We do not currently accept international orders.
Shipping Time
Please allow at least 4 to 7 business days from ship date for the delivery of most store items. However, shipping may take longer during some holidays. If you have a question regarding shipping time for a specific item, please feel free to call or e-mail us. We are always happy to be of assistance. Items purchased under the same order are not necessarily always shipped together.
Shipping Options and Rates:
You may choose from the following shipping options:
- FREE Shipping (First Class Mail 7 to 10 days delivery time from order/payment date)
- Priority Mail Shipping ($6.50 with a 3 to 5 day delivery time from order/payment date )
- Express Mail Shipping* ($25.00 with a 1 to 2 day delivery time from ship date )
- UPS Ground ($9.00 with a 1 to 7 day delivery time from ship date depending on shipping address)
- UPS 2 day* ($25.00 with a 2 day delivery time from ship date not counting weekends)
- UPS Overnight* ($45 with next business day delivery if ordered by 4pm eastern time)
- UPS Priority Overnight* ($50 with next business day delivery by 10:30am if ordered by 4pm eastern time)
- UPS Priority Overnight with Saturday delivery* ($60 with Saturday delivery by 12noon if ordered by 4pm eastern time on Friday)
- Orders placed after 4pm on Friday and anytime on Saturday or Sunday will be processed on the following Monday excluding holidays.
- Most Orders received by 4pm eastern time are processed within 72 hours for all in-stock items. However, some items may ship later than 72 hours due to unforseen issues with our suppliers. If we feel that we will be unable to meet our delivery timeframe, you will be notified by email of the situation and expected shipping date.
*Certain items may ship directly from our product suppliers and/or paging providers. Although most overnight delivery and Express Mail orders will ship the same day if ordered by 4pm, circumstances beyond our control may delay the shipment even if ordered by an expedited shipping method. Customers placing orders using Express Mail or an Overnight Shipping method that cannot be filled in the timeframe outlined above will be notified via email of the situation and the estimated shipping date and delivery date. If the estimated timeframe for shipping/delivery is unacceptable, customers may cancel with no penalty.
Expedited Shipping Policy
A minimum shipping charge of $45.00 applies to all orders shipped overnight by UPS or FedEx in the US. Tracking numbers will be provided by e-mail
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We are open the following days (unless holiday falls on a weekend) but no orders will ship: Columbus Day, Veteran's Day, Black Friday, Christmas Eve, New Years Eve, Presidents Day
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Contact Information:
DirectPage
po box 1089
Vineland, NJ 08362
Toll Free: 1-800-908-BEEP
Toll Free: 1-888-236-8320
Contact Us: DirectPage Support
Regular Business Hours:
Monday-Friday 10am to 7pm eastern time
Closed the following Holidays: Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Years Day. Open all other holidays unless holiday falls on a weekend. Emergency technicians are on call during all closed and reduced hour holidays.
Click Here for Directpage Return and Exchange Information
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